FAQ
All You Need To Know
What is the minimum rental time and price range?
Prices may vary by houses or soft play. Minimum rental time is 3 hours this includes delivery and set up within 15 miles radius. An additional fee would apply for additional miles and we do offer a 6 hours plus for a flat rate
WHAT IS YOUR CANCELLATION POLICY?
We require at least 30 days prior to event. If cancelled less than 30 days 50% of deposit will be forfeited. If due to weather day of event, JC Modern Bounce will offer either deposit for new date.
Which payment methods do you accept?
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What is your policy for damaged products?
A fee of $300.00 will be charge
Which payment methods do you accept?
We accept, Debit card, Cash or PayPal.
Are you insured?
yes, we are insured
DO YOU CHARGE A DELIVERY FEE?
No Delivery fee within 15 miles radius. A fee will be charge more than 15 miles depending on location.
DO YOU REQUIRE A DEPOSIT TO HOLD EVENT DATE?
Yes, we require a 50% non-refundable deposit to reserve date. Deposit will be applied to invoice. Full payment must be received morning of event.
IS THERE A WEIGHT LIMIT FOR THE BOUNCE HOUSES?
Yes, please refers contract
ANY RULES THAT NEEDS TO BE FOLLOWED??
Yes, see below
NO FOOD, DRINKS OR CANDY
NO SHOES
NO FACE PAINTING
NO SILLY STRING OR CONFETTI
NO ROUGH PLAY
NO PETS
NO CLIMBING WALLS
NO SHARP OBJECTS